Thank you for shopping with us! We strive to get your orders to you as quickly and efficiently as possible. By placing an order on our website, you agree to the terms outlined below:
Order Processing
Orders are processed within 1-3 business days (Monday through Friday, excluding holidays).
Once your order is processed, you will receive a shipping confirmation email with tracking details (if available).
Shipping Methods & Delivery Times
We offer various shipping methods, including standard, expedited, and express shipping. Shipping times and costs will be calculated at checkout.
Delivery times are estimates and are not guaranteed. We are not liable for any delays caused by shipping carriers.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method and destination.
We occasionally offer promotions such as free shipping for orders over a certain amount. Please check our website for any active promotions.
International Shipping
We offer International shipping to selected countries. International shipping times may vary, and the customer is responsible for any customs duties, taxes, or import fees.
Risk of Loss
Once your order is handed off to the carrier, it is considered the carrier's responsibility. We are not liable for any loss, theft, or damage that occurs during transit. Please contact the carrier directly if you encounter issues with the delivery.
Tracking and Delivery Issues
We provide tracking information as soon as your order ships. However, we are not liable for issues related to the carrier's handling of the package, including delays, loss, or damages.
If an order is marked as delivered but you have not received it, please check with your local carrier or postal service. We cannot assume responsibility for packages once they are marked as delivered.
Address Changes
Please ensure the accuracy of your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping address after placing the order, contact us immediately. We cannot guarantee changes once the order has been processed or shipped.
Customer Responsibilities
It is the customer's responsibility to monitor tracking and ensure someone is available to receive the shipment. We are not liable for any undelivered packages due to customer availability or failure to retrieve the package.
Returns and Refunds
Please refer to our Refunds Policy for information regarding returns and exchanges. Shipping fees are non-refundable, and the customer is responsible for return shipping costs, unless otherwise specified.
If you have any questions or concerns regarding shipping, please feel free to contact our customer service team at ajindiajaipur@gmail.com Support email or +91-8233344888.
